Privacy Policy
This page explains what information may be collected through our website, enquiries, bookings and enrolments, how it may be used, and how families can contact us with privacy questions.
We may collect details families provide directly, such as names, phone numbers, email addresses, enrolment details, trial enquiries, payment-related records and the information shared in messages or forms. We may also collect basic technical and usage information when people browse the website.
Information is used to run classes, respond to enquiries, confirm bookings, support families, improve the website, manage service communications and keep records connected to enrolment, attendance and customer support.
Where families opt in, text messages may be used for enrolment updates, reminders, service follow-up and other class-related communications. Standard carrier charges may apply. Opt-out, help and restart instructions remain available through the SMS flow.
Personal information is not sold for third-party marketing. It may be shared with service providers who help operate bookings, payments, communications or website systems, and may also be disclosed where required for legal, safety or compliance reasons.
Records are kept only for as long as they are reasonably needed for service delivery, compliance, dispute handling, safeguarding or internal administration, then removed or de-identified when no longer required.
The website may use cookies and similar tools to remember preferences, understand site usage, improve reliability and support analytics or performance monitoring.
Families can contact us to ask about access, correction, communication preferences or other privacy requests relevant to their records, subject to applicable law and operational requirements.
Reasonable administrative, technical and organisational safeguards are used to protect information against misuse, loss, unauthorised access or inappropriate disclosure.
Programs are for children, but personal information is expected to be provided by parents or guardians. We do not intentionally collect online information directly from children without a family or service context.
External booking, payment or information pages may have their own privacy practices. Families should review those providers directly when moving to third-party sites.
Privacy practices may be updated from time to time. The effective date on this page shows the latest published version reflected here.
For local questions about this website, enrolment communications or stored family details, please contact Skill Samurai Mount Waverley using the phone and email shown below.
Privacy contact
Questions about data, communications or records can be sent to our local team.
